Shipping Policy

Thank you for visiting and shopping at edglamai.com. The following are the terms and conditions that constitute our Shipping Policy.

1. Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.

4. Customs, Duties, and Taxes

edglamai is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

edglamai is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

6. Incorrect Address Disclaimer

It is the responsibility of the customer to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is a very small window to cancel or correct an order.

7. Contact Us

If you have any questions about this Shipping Policy, please contact us at:

Email: service@edglamai.com